In today's rapidly evolving business landscape, many multinational corporations have established Global Capability Centers (GCCs) in countries like India to tap into a vast pool of talent and gain a competitive edge. These centers play a pivotal role in driving innovation, offering cost-effective solutions, and delivering operational excellence. In this enlightening Q&A blog, we sit down with GowriShankar, an experienced professional with 2 decades worth of experience, someone who has spent years working within GCCs, to gain insights into the dynamics, challenges, and successes of these centers.