Initially, GCCs (only) handled call centers, data processing, and customer care operations. They have now transformed into centers for cutting-edge and niche technologies. MNCs are building in-house tech centers, where GCC is capturing a significant portion of the outsourcing market share of Indian IT services providers.
Despite economic challenges, GCCs actively seek talent in sectors like BFSI, pharmaceuticals, and automotive. Their net headcount growth for FY24 is estimated to exceed 2,00,000 employees, indicating an accelerated hiring pace.
“Companies pitching staff augmentation, training, performance management, employee monitoring should have patience and play a long term game.You can win this game. One needs to follow a multi-touch approach for the GCCs”.
Rishi Dhawan (link), MD of Value Selling, India and APAC told me that,“focusing on CXOs of these GCCs is better because C-level buyers give you an exclusive behind-the-scenes view”.
Sales cycles tend to be faster when dealing with C-level executives. They’re paid to make quick decisions, and they want better solutions ASAP. So, shorter sales cycles can be expected.
More than 7,000 look-alikes of GCCs. If you apply the filters of English speaking countries, 1 billion revenue, you get approximately 7,000 companies in the world. This is the potential that we need to bring to India. More than 4,000 of them are the look-alikes of current GCCs.
There are more than 1800 GCCs in APAC (excluding India). APAC is tougher to sell in the beginning but an option when you want to expand after conquering the India market.
GCC Products Modules OceanFrogs holds intel on 1600 companies, approx with 10K decision-makers overall, their technology usage, and hiring trends. We do have CIN (corporate identification number) for 1400 of them. These are the established GCCs in India. We also add new GCCs every month. We bring every company that has headquarters outside India and […]
GCC Intelligence OceanFrogs is Forrester Featured Sales Intelligence Vendor. Marquee customers such as Salesforce, Automation Anywhere are using to expand in GCC landscape. Download Sample Data Give Your Sales Team the Best Intel on Global Capability Centers Technographics Identify GCCs based on their technology Usage Location Intel Assign GCCs to Sales Rep based on their […]
List of Global Captive Centers (GCC’s) in India Download Complete List Company Name Revenue Employee Count Company HQ Industry Company Description Contact Email Wells Fargo >1B >100K United States of America Financial Services More proof that banking has become the wild wild West: Wachovia wed Wells Fargo at the end of 2008 to create North […]
